Returns & Exchange Policy
Here at Radiant Designer Jewels, we take pride in our return and exchange policy, aimed at 100% customer satisfaction.
Returns and exchanges are permitted within 45 days from the purchase date for jewelry:
- Jewelry must be in original condition with all original certificates and accessories.
- Jewelry must be unaltered and in original condition to be accepted for return or exchange. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch.
- Refunds are issued to the original purchaser via original payment method, within 5 business days or arrival back to us.
- Returns or exchanges on for warranty or a mistake on our part will be 100% of the purchase price.
- Returns for buyer's remorse or wrong size ordered may be charged a 10% restocking fee upon refund.
- Only (1) exchange per transaction
- No exchanges or refunds on 'custom orders'
If you need to make an exchange or return, please contact us.